About NBT New Britain Towing Service

Our Story

NBT New Britain Towing Service was established in 2024 to meet the growing need for reliable, honest towing in the New Britain area. We saw too many drivers left stranded for hours, overcharged for simple services, or treated like just another job. We decided to do things differently. From day one, our focus has been on fast response times, transparent pricing, and treating every customer with respect.

What Sets Us Apart

We are a family-owned business that takes pride in serving our community. When you call us, you talk to real people who understand how stressful a breakdown can be. We answer our phones 24/7, and we dispatch the nearest truck to reach you quickly. Our drivers are not just trained in towing techniques. They also know how to communicate clearly, work safely, and handle your vehicle with care.

Many towing companies focus only on emergency calls, but we offer a full range of services. Whether you need emergency towing after an accident, long-distance transport for a move, or roadside assistance for a flat tire, we have the equipment and experience to help. We also specialize in motorcycle towing, heavy-duty towing, and junk car removal.

Our Commitment to Quality

Quality starts with the right tools. We maintain a modern fleet of flatbed trucks, wheel-lift tow trucks, and heavy-duty rigs. Every vehicle is inspected regularly, and we replace worn equipment before it becomes a problem. Our drivers receive ongoing training in safe towing practices, customer service, and emergency response. We invest in our team because you deserve the best service.

We also believe in honest pricing. Before we tow your car, we give you a clear quote with no hidden fees. If the situation changes, we let you know right away. We work with most major insurance companies, and we can help you file a claim if needed. Our goal is to make a stressful situation as smooth as possible.

Certifications and Recognition

Our team holds the proper licensing and insurance required by the state of Connecticut. We follow all safety regulations and industry best practices to protect your vehicle and our drivers. We have earned a reputation for reliability in the New Britain community, and we continue to work hard to maintain that trust every single day.

Why Local Drivers Choose Us

People keep our number saved in their phones because they know we will show up when they need us. They appreciate our fast response times, our friendly service, and our fair prices. We treat every vehicle like it belongs to a member of our own family. That is not just a slogan. It is how we do business.

If you need a tow or roadside help, give us a call at (959) 222-2384. We are here 24/7, ready to assist you. Visit our homepage to learn more about our services, or contact us to request a quote.